How to Configure Microsoft Lync to Use Cisco 3925 as a PSTN Gateway
We need to replace
the current PSTN gateway device (extremely buggy, unreliable) with a certified
gateway for Lync. The gateway device we use now has poor support and there is
no on-site or after hours support.
When looking for a
replacement, I see the Microsoft has certified our Cisco 3925E/K9 as a gateway
for Lync. We have a killer Smartnet agreement with 24/7 support and 4 hour
onsite, so this seems the perfect fit.
Presently the
Cisco device sits outside of our Sonicwall firewall and simply acts as the
connection to our Fiber internet link. So at present the only add-on is the SFP
module for the fiber connection.
The question is this:
1 What all is
required to make the 3925 Lync friendly? Mainly I know we need to at least add
some sort of card for the PRI and FXS port. Are other modules
recommended/suggested?
2 This Cisco
device sits outside the firewall - whereas our current PSTN gateway device (and
lync) are inside the network. Is it still possible do this config, or will it
create a networking nightmare?
3 Lastly, since we
still have a fax line (hence the need for the FXS port) - is it possible to
have the Cisco device intercept calls to our fax DID's (we have 18) and route
those to the FXS port? That way they don't pass to Lync, which wouldn't be
supported.
I had also look at
Dialogic as a solution, but given the mission critical nature of our voice
service - the Cisco device seemed best. Are there any big tradeoffs going this
route? I don't know Cisco IOS, however I do have a contractor who usually helps
with config.
The best solution:
If you need PSTN
GW for one E1 trunk and a couple of FXS' only, 39xx is a little to big for you.
But, of course, it
will serve.
First that you
need after recieving signal with PRI or FXS card is to encode the voice and to
pack it to IP packets.
Cisco has a
special module for this - PVDM. This module is equipped wis DSPs (Digital
Signal Processors) to pack voice to IP. DSP calculator
http://www.cisco.com/web/applicat/dsprecal/dsp_calc.html will help you to choose
required PVDM module.
PSTN GW is not a
gateway to public Internrt services, so you can place it inside your FW without
any risk of intrusion.
And of course, it
is possible to separate incoming in PRI trunk calls, for instance, by
destination phone number, and directly translate all the calls with selected
B-number to dedicated FXS port.
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